Privacy Policy
This notice explains how Zyzaa Tuition Ltd, trading as Pak Roots Academy (“we”, “us”), collects and uses personal information about children and their parents or guardians, and about visitors to this website. We are the “controller” of this information under UK data protection law (the UK GDPR and the Data Protection Act 2018). Last updated: 12 October 2026.
1. Who we are
Zyzaa Tuition Ltd trades as Pak Roots Academy. We run Sunday classes in Urdu and Pakistani culture and heritage for children aged 5 to 12 at Herschel Grammar School, Northampton Avenue, Slough, Berkshire, SL1 3BW.
You can contact us about this notice at Pakrootsacademy@gmail.com or on 07541 461041.
2. The information we collect
When you enrol a child
- About your child: full name, date of birth, age, current school and school year, home address and postcode, current level of Urdu and any previous Urdu or Pakistani cultural education.
- About you: parent or guardian name, relationship to the child, mobile number, email address, and the name and number of an emergency contact.
- Health and wellbeing information: allergies, medical conditions, special educational needs or additional learning needs, medication, and anything else you tell us the teacher should know.
- Your choices and agreement: your electronic signature (typed name), the date, and your answers to the permission questions on the form (photographs and videos, taking part in activities and events, and being contacted about classes and updates).
- How you heard about us.
When you contact us
If you use the enquiry form, call, email or message us on WhatsApp, we collect your name, email address, telephone number (if you give it), the subject and your message. If you message us on WhatsApp we also see your WhatsApp name and number. WhatsApp is a service run by Meta, which has its own privacy policy. Please do not send medical or other sensitive information about your child by WhatsApp or email; use the enrolment form or speak to us instead.
When you visit our website
We use cookies and similar technologies to understand how the website is used. Please see our Cookie Policy.
3. Why we use your information
| Purpose | Our legal basis |
|---|---|
| Enrol your child, run classes and contact you about your child’s place | To perform our agreement with you (contract) and our legitimate interests in running the academy |
| Keep children safe, including using emergency contact details | Our legitimate interests, and protecting vital interests in an emergency |
| Use health, medical and additional needs information to look after your child | Your explicit consent, given on the enrolment form (this is “special category” data) |
| Take and use photographs and videos for marketing and social media | Your consent, which you can withdraw at any time |
| Tell you about classes, events and academy updates | Your consent, and our legitimate interests for essential service messages |
| Keep financial and administrative records | Legal obligations |
| Understand how the website is used | Our legitimate interests in improving the website, and your consent where the law requires it for cookies |
4. Who we share information with
We share information only where needed: with teachers and helpers who look after your child, with emergency services if there is an emergency, and with service providers that help us run the academy. These are our website host (Hostinger), our email provider (Google Mail) and our website analytics provider (Google Analytics). We do not sell personal information. Some providers may process information outside the UK. Where they do, we expect appropriate safeguards to be in place.
5. How long we keep information
We keep information only for as long as we need it for the purposes above.
- Enrolment and contact details: while your child attends the academy and for a limited period afterwards, in case of questions about their time with us.
- Health, medical and additional needs information: only while your child attends. We delete it when they leave.
- Enquiries that do not lead to enrolment: for a limited period, then deleted.
- Financial records: for at least six years, as company law and tax rules require.
If you would like to know how long we will keep a particular record, ask us and we will tell you.
6. Your rights
You have the right to ask us for a copy of your information, to have inaccurate information corrected, to have information deleted in some circumstances, to restrict or object to some uses, and to withdraw any consent you have given. To use these rights, contact us using the details above. If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
7. Children’s information
Information about children is provided by their parents or guardians. We use it only to look after your child and run the academy, as set out above.
8. Keeping information safe
We take reasonable steps to keep personal information secure and limit access to people who need it. Please tell us straight away if any medical, contact or emergency details change.
9. Changes to this notice
We may update this notice from time to time. The latest version will always be on this page.